Orbecta Agent Live today!
It has been quiet here for a while. That doesn't mean I have been sitting still. The past months went into building: a supplier module, security that holds up for larger companies, and the feature this post is about. I'd rather show something that works than write about plans.
Over 32 assignments in procurement, I kept seeing the same pattern. The news always arrives on time: a port strike, a flood in northern Italy, a sanction on a country. Everyone reads it. But nobody puts it next to their own open orders.
That only happens when a supplier calls to say a delivery will be late. Or worse, when assembly is waiting for a part.
A buyer's question is never "what is happening in the world?" It is "which of my orders does this hit, and what do I do about it?"
That is why Orbecta now has an Agent.
What the Agent does
You upload your suppliers and your open order lines. An export from your ERP is enough; no integration needed. Every day, the Agent checks that data against everything Orbecta tracks: news, country risk, compliance, contracts and claims.
When a signal hits a supplier with an open order, you see it, with the reason. A draft email to that supplier sits ready next to the order. It contains the PO number, the open quantity and the confirmed date, and asks one concrete question.
You decide. You edit the email, send it, or dismiss the item.
Why the Agent doesn't send anything itself
I could have let the Agent send emails on its own, and I chose not to. A supplier relationship takes years to build. One wrong email in the wrong tone does more damage than a week of delay. The Agent does the searching and the preparation. The judgement stays with the buyer.
What makes a good email
Most of the work wasn't technical. It was the question of how a good buyer writes. I turned that into a fixed set of rules.
An email states facts from your own order data and invents nothing. It doesn't accuse the supplier or assume they are affected. It doesn't threaten, and it never mentions internal scores or customer names. And it never opens with "I hope this email finds you well."
Orbecta checks part of these rules in hard code, without AI. An email that fails that check gets rewritten. If that still doesn't work, you get a plain template instead of a bad email.
Knowing when to stay quiet
An agent that flags everything is an agent you switch off after a week. So a draft email only appears for a real open order. Anything you dismiss stays away for 30 days. And the Agent learns from your reasons: "not relevant" or "wrong match" counts the next time.
Where I am now
The Agent is available on Pro and Business. It is still young, and it gets better every week from what buyers edit and dismiss. Do you work with open orders and suppliers you can't afford to lose? Request a demo, and I'll show it to you on an example of your own.